Vancouver Auto Repair

Honestly, no pun intended, but Honest 1 was such a good place. I was desperate and from out of town. They were open early on a Saturday and got right to work to diagnosing my car. Susie in the front was so personable, friendly and knowledgeable. It was quite refreshing and then Corey, the mechanic, was willing to talk to my husband and walk us through what was going on. I appreciated having them explain things to me so I could better understand what the issue with my time chain/belt. I had to drive down the next day and they made it possible in 24 hrs. Their customer service, can do attitude and their ability to take that extra step for their customers is remarkable/worthwhile. It’s reassuring to find a great auto shop that cares for others. Thank you all at Honest 1 for your team work and dedication. Please give Corey and Susie a much needed raise and all the praise.

Outstanding service, a bit pricy but worth every penny. They're my go to shop for both our cars. Keep up the good work!

This place is awesome. Had my car in the day after I called for an oil change and it wasTaken care of very quickly. Suzie, you're the best!

The people are nice, but *I strongly recommend that you don't take your BMW here*. 2 hours into my scheduled oil change I stopped by for an update and they explained that my coolant hose suddenly ruptured in multiple areas due to old age and no fault of their own. They had to keep my car overnight to get the replacement part and billed me the extra $50 (for the part). Now, I am no mechanic, but I have replaced my oil a handful of times and never touched the overfill coolant line that was now mangled. At least no other or more expensive parts decided to spontaneously age out while my car was in their service. I will not be going back and I will not refer them to anyone as I don't feel that they did right by me.

The people are nice, but *I strongly recommend that you don't take your BMW here*. 2 hours into my scheduled oil change I stopped by for an update and they explained that my coolant hose suddenly ruptured in multiple areas due to old age and no fault of their own. They had to keep my car overnight to get the replacement part and billed me the extra $50 (for the part). Now, I am no mechanic, but I have replaced my oil a handful of times and never touched the overfill coolant line that was now mangled. At least no other or more expensive parts decided to spontaneously age out while my car was in their service. I will not be going back and I will not refer them to anyone as I don't feel that they did right by me. ** UPDATE ** My X3 started throwing intermittent Drivetrain Malfunction (check engine light) alerts soon after the service on 3/14. I had to take the car into a different shop to pay for a diagnostic to discover that the stand pipe was missing from my oil filter cap resulting in my car being driven with no oil pressure. I can only speculate how this happened, but it appears to negligence bordering on malicious as this likely resulted in extra wear on my engine.

Great work! Friendly and educated staff!

Good service. free sodas,coffee, water

Honest 1 is the only place I will take my car too. The best customer service ever.

Great crew and really are “honest” employees. They found the best value and quality for my parts at a good price.