Vancouver Auto Repair

Do not use Honest 1 Auto Care..they charged me more then what they said and they are twice as much as other repair shops in town..also told me I needed spark plugs at 60,000 and my maintenance guide says 100.000!!! Bad job!! The guy out front told me a price then when I disagreed he went to the back to talk to his boss, he came back and told me the boss accepted the discount. I tried to pay before the work was done but he wouldn't let me, he said it's bad practice to pay first...I would have seen the total at that point and stopped the work! Mike the manager told me he used the same maintenance system as Firestone, I went to Firestone and they said "replace spark plugs at 100,000 miles" So the manual, Ford dealer, Firestone and many other shops in town say 100,000 miles but Honest 1 says 60,000 mile...great for him bad for the customer.

Do not use Honest 1 Auto Care..they charged me more then what they said and they are twice as much as other repair shops in town..also told me I needed spark plugs at 60,000 and my maintenance guide says 100.000!!! Bad job!! I reported them to the BBB and will be going to small claims! When I went to talk to Honest 1.. as they requested, Mike the manager said to check with Firestone for the maintenance schedule. Mike said they use the same program as he does...I went to Firestone and they too said "no spark plugs until 100,000 miles" I called Mike back and told him that. So far only Honest 1 has a 40,000 mile early repair maintenance guide. Good for him bad for customers! I had Honest 1 Auto Care served court papers today.

Anastasiya said they were friendly and fast. There were no problems.

Ted said he had a very good experience at the business. They were friendly and he got good service.

Mariel said this business did a great job on the oil change.

Ron said the business found his drain plug was stripped and they fixed it right away. He really appreciated their honesty.

Gertie said the people at the business had a good attitude.

Alex said this business was good but could have been a little bit faster.

Susan said the business was really nice and really helpful. They made her feel comfortable. She thought they were trustworthy and told her the truth.

Matt said the business was very nice and clean. The people there were professional.