Vancouver Auto Repair

scheduling was easy, service was prompt and efficient as always.

Another good visit and rapid response. Very good place to take my cars. Will continue to support Honest-1 with my three cars. Apparently they don't service motorcycles or I would take my Shadow there as well..

Always excellent service. Staff are all very friendly and professional. Very reasonable prices. They never pressure you into purchasing unnecessary parts or services but are always honest about what to look out for. Would highly recommend Honest 1. Thank you!

Honest1 has always been good to me. I always appreciate the clear estimates, honestly answering steps of car work I should consider when I ask and the courtesy I receive, especially as a woman. I always feel that it doesn't matter if I don't understand. I am sure to get honest answers to my questions. Trusting the work that is done is necessary has never been a problem for me at honest1.

Always great service. Always quality maintenance and repair.

Great and excellent service!

I have purchased a Car Care plan card and have used everything on it and have an amazing running car because of Honest 1. The guys and ladies there are great and give exceptional service. I have recommended many people here and this will be the place I continue my services I know me and my family are safe when were driving when Honest 1 has serviced our vehicle

Check the costs of parts before you have work done! 150% mark-up over the RETAIL cost of parts... Edit: found out the wholesale price of the parts I need to be $230...Honest-1 charges $788 for the parts. That's over a 300% markup!

I had to take my fiancé's car into the shop because it was overheating. We had had the thermostat replaced in January (by a friend who is a Honda mechanic) but it was acting the same way so we needed to get it taken care of the same day. The check engine light was on because of the O2 sensor. When they called me to discuss what was going on they said the thermostat was opening and closing correctly but that the O2 sensor was causing the engine to not get enough fuel. I asked how much it would be to replace the O2 sensors in front and in back and was told approximately $1,000 or $750 if we didn't use OEM parts. That seemed extremely high to me so I told them we would pick up the vehicle and go somewhere else to have the work performed. The guy I spoke with seemed irritated that I chose to take the vehicle elsewhere. I then hopped on the websites for both O'reillys and Autozone and found the exact same O2 sensors that they wanted to charge me $788 for, for only $300 (same brand and everything). Thinking that the labor cost for this could not be that expensive I called a different shop and was told the entire cost out the door would be $398 plus tax. I will never step foot in Honest-1 again and am beyond disgusted with not only the insane price gouging but also the unprofessionalism demonstrated by the company.

Not a pleasant experience while at the shop. I made an appointment online for an alignment for 59.95. After being charged 79.95 they were reluctant to refund me my $20 and very unapologetic. Also after looking at my car there seem to be more problems now than when I went In there. I am beginning to wonder if they have any experienced mechanics. Will not be going back and I advice people to stay far away