We will be closed on November 28th for Thanksgiving | Honest-1 Auto Care Vancouver Mill Plain

Vancouver Auto Repair

(360) 869-0171updated hours:
Mon - Sat: 8:00 AM - 5:00 PM

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1

So my boyfriend brought his car in and has had to bring it in 3 more times. The problem is not fixed. 0 stars! Do not take your car here ever! They said it needed a new radiator, hoses and a reservoir. Well $1400 later. No car for a week and still overheating. They said the thermostat was the issue and took it out without putting a new one in. The radiator is leaking like a faucet. Can't drive it for more than five minutes before it gets overheated. Its worseoff now than before it was taken to the shop. Now we have no car! Thanks for nothing dishonest 1!

I am sorry to hear that there are still problems with your boyfriends car. The work we did is backed with a nationwide 3 year/36,000 mile parts and labor warranty. Have him contact us to follow up on this. Thank you.

- Honest-1 Auto Care Vancouver Mill Plain
4.5

Great service, reasonable price, friendly staff

3

The people were real nice. They communicated the things that needed service and did not try to do things over what the problem I described.

1

I worked on my sisters car. I'm a mechanic. I replaced her trans fluid, engine oil with filter, front brakes, rotors, diff fluid, and transfer case fluid. About a month later she took it in because her brakes were squeaking (I did not replace the rear drums or shoes). They said the rear shoes are worn. No problem, everything good so far right? Well than they told her she needs her front rotors resurfaced, her trans fluid changed, and her engine oil filter. Because it was dirty and time for replacement. Now keep in mind I did all the work about a month before she brought it in. These people will try to screw you over. Expecially if you don't know anything about cars. Do not go here.

Thank you for reaching out. I spoke with your sister when she was in on 09/22/17 and explained everything to her. She came in for a brake inspection because they were squeeking. We inspected the brakes, service was suggested at this time for the rear brakes. Pricing was given for front brakes, for future service. She was told that at that time we might not be able to resurface the rotors, so pricing was given with replacing and resurfacing the rotor. I also gave her pricing on repairing that damaged emergency brake cable that is hanging down. The only other estimate she was given was an for a transmission flush. My ASE certified technican found the transmission to be shifting a little hard and shuddering when he came to a stop. She was given a price for the flush, as she told me she didn't know if it had been serviced. Everything conveyed was true to the service we provided her. I'm sorry you feel as you described above, but the service we provide to our customers is straightforward. Furthermore, our service is backed with a nationwide warranty. If you have any questions, feel free to stop by or call.

- Honest-1 Auto Care Vancouver Mill Plain
5

Have been going to Honest One for many years. Employees are courteous, knowledgeable and Honest! They live up to their name. Very happy with their service.

2

Just had a tune up done. They seemed pretty nice and helpful BUT caution!!! They price gouge the HECK out of you for parts. Sometimes triple. For instance they charged me almost 140 dollars for 6 spark plugs. Usually they are 5 dollars each. They stand by there work but rip you off big time on parts

5

great job,beautiful clean waiting room for us that wait for our oil change inside

5

Always a good ecperience here.

5

was very impressed with service and diagnosis of a electrical issue and the name says it all to me Honest 1 Auto care

5

Robert was very nice, and my car got done in a timely fashion..Very satisfied..thats why Ive been going for years.

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