Took them way too long to do a fuel pump replacement. I'm an electrical engineer and I did it faster than they did using a YouTube video! Don't go to Honest1! They're either scammers or incompetent. Either way, no reason to bring your car here. Edit: in response to the reply, the YouTube video that I followed had me almost finished within 2 or so hours. But it didn't correctly show me how to remove it and we didn't have the correct tools. Now, if you want to tell me it took you guys 3 hours to do the fix that I already removed the hoses from (which take the longest time to do in this fix) then my only response is that you must be incompetent as a mechanic because it should not have taken that long for you guys to finish the job. I mean, the YouTube video that slowly and carefully shows the same fix is only an hour and a half long! If you're doing it like you know what you're doing without trying to teach someone, why does it take you twice as long? Every other mechanic job I've had done did so way way faster than I could, because I'm not a mechanic. But not you guys.
Joe: You brought your vehicle to us in pieces because you had attempted a fuel pump replacement and was unable to complete the job. We completed the repair using your supplied parts while your wife waited without an appointment and I never saw you present. As for the YouTube video, I am sorry to say I have no idea what you are talking about. Our repairs come with a 36 month/36k mile warranty. Thank you for your input. Susan , Manager, Honest-1 Mill Plain
- Honest-1 Auto Care Vancouver Mill Plain