We will be closed on November 28th for Thanksgiving | Honest-1 Auto Care Vancouver Mill Plain

Vancouver Auto Repair

(360) 869-0171updated hours:
Mon - Sat: 8:00 AM - 5:00 PM

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5

I finally found an auto shop that I can trust and does great work. I have been very happy with the quality work, reasonable prices and friendly staff. Thank you!!!

Thanks for your review Nello! Don't forget our 36 month/36k mile mile warranty! If you have any questions, call me. Susan, Manager

- Honest-1 Auto Care Vancouver Mill Plain
5

Everyone so so nice and incredibly friendly!

5

Friendly and prompt service. I trust that they have my best interests in mind when servicing my vehicles.

5

Aaron was very helpful. They dealt with my car professionally and quickly. I'll be back for sure.

1

They are not honest the advertise 24.95 for an oil change then when I call they said it was going to cost me $71 because of my car. That's the first place I heard of the bases an oil change on what kind of car you have. I heard oh high millage but also the car to?

5

Excellent service. Very nice people. Fast. Great value.

1

If I could leave a no-star review I would. I’ve taken my car to couple different mechanics in Denver and repairs were always completed properly and honestly; but I would NEVER recommend the crooks at Honest-1. They swapped out an engine thermostat which I had requested but left me with a check engine light still on and did not very the repair fixed the issue. Their mechanic stated there was a crack in the upper radiator hose and they did replace that as well. However they missed a clearly compromised engine coolant temp sensor and they replaced the old, stripped out thermostat housing bolts stating they could not find any in stock. I found the screws available for pickup the same day within 10 minutes of this shop. It’s a sad day when an untrained lay person can quickly search google for the necessary parts for proper repair and trained mechanics cannot properly repair a vehicle and send it back to the customer in good working order. I attempted to contact the shop and was met with very unprofessional resistance by the shop manger who’s job should be to listen to the customer and make things right. I am never taking my vehicles to this shop again. Please beware of these crooks and their unprofessional and untrained staff!

Sir; You brought your vehicle to us after trying to repair it yourself and failed. You asked us to remove the bolts to the thermostat housing that you couldn't. At no time did you ask me to evaluate a check engine light or any other components of your vehicle. We offer a 36 month/36k mile warranty nationwide warranty and always want to satisfy our customers.

- Honest-1 Auto Care Vancouver Mill Plain
1

I had an appt on a sat at 10. I walked in and was greeted about 5 times. After Aaron had answered the phone twice, and 15 minutes of standing around I was helped. I have a groupon for oil changes. He told me it would be 3 oil change stamps and still would not cover the oil change because my car took 8 quarts of full synthetic. We got this figured out. I would like to add I told him this car gets full synthetic. Aaron's reply was we use the recommended oil for the car. Keep in mind this car uses dextose which is a full synthetic oil. He would have probably put the wrong oil in my car if I hadn't pointed it out. To sum up the visit. After I have used all my oil changes here I will not be back. Let me add I had an appt for 10am and Aaron could not find it. After I told him Susan made the appt he found it on another screen. Finally got checked in almost 30 minutes past my scheduled appt. I agree Aaron I truly believe you did your best. Like I had stated it is not the consumer or the customers fault you are under staffed. You should however help the customers in front of you before you answer the phone or place the customer on hold. You did have my car completed extremely fast, however I wonder if it is because of my review. Please have Susan call me to talk about this.

With all due respect, I helped you as soon as I could. I was working alone and had a stacked schedule. I assisted you as promptly as I could and had you in and out within an hour. I apologize for your less than ideal experience today.

- Honest-1 Auto Care Vancouver Mill Plain
5

Phenomenal customer service. Do offee Seniir and military discounts. I will be coming back for future service.

4

The staffs here are friendly. The price is really good, especially if you get a coupon book from them for $99. It's 4 oil change (8 if you have older cars) and lots of other maintenence. It's only by schedule. There's a kids play corner which is a plus.

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