Vancouver Auto Repair

Prompt and friendly service. Accurate evaluations and helpful advice (have not had any large-scale work done, just inspections and oil changes)

Very nice customer service. They were honest about my car and had affordable prices

The initial contact with the company was nice and polite, but upon pick-up of my vehicle, the guy who assisted us was rude, cocky and very pushy/aggressive. If that weren't enough, they did work on our car that was meant for a different car (as in, my car wouldn't even start when we went to pick it up, and what we had brought it in for in the first place had nothing to do with the car starting). We opted out of them doing any work on our car as it could be done on our own for a FRACTION of the cost they wanted to charge. I would not recommend this mechanic, and I hate giving bad reviews.

These guys are awesome.there name says it all.I used to take my car to other shops , never again . Honest-1 is the only place i trust for all of my auto repair an maintenance.

Friendly, clean, good pricing, and good service. Feel like I get all the above items when I go to H-1. Never feel as though they are trying to upsell me. They show me what concerns they have and let me decide how to proceed. I would recommend to others. Recommend setting appointments to reduce downtime.

Not very HONEST after all... I came in here for the first time to get an oil change and a tire rotation. I had a coupon for both. Before I came in I made a note to my self what position the tires were in to make sure they actually rotate them. After waiting 50 min they told me my car was ready. I came back and sure enough my tires were in the same position as last time and had not been rotated. They also marked the tire rotation coupon that I used it. I came in to get my keys and waited to see if they’re gonna tell me that my tires weren’t rotated. Just as I thought nobody told me a thing about it... so I asked them why my tires didn’t get rotated, and they said that my tires were worn out and we’re going to need replacing in about 4 months so there was no point in taking the effort to rotate them. However, my tires had deep treads and were in great condition. And even if they were not in great condition that is NOT an excuse not to perform a service that was promised you. If the customer wants a tire rotation you GIVE them a tire rotation. At the very least they should have called me and said they didn’t think it was necessary and asked me if I still wanted it. They also overfilled my oil on the oil change by about half an inch on the oil dip stick level. Any real mechanic knows this is puts extra pressure on the seals in the engine and makes them more prone to leaking which is a very expensive fix. Would not recommend this shop! Edit: The owner responded and said I was acting like the kind of customer nobody wants to have. Actually I was very kind and polite, I never even mentioned that I was not satisfied with the service to their customer service person and I did give him a chance to explain. It’s very rude and unprofessional of you to make up stuff to look better on the internet. Instead of admitting a mistake they try to blame it on me. Definitely won’t be back here.

I've come in several times to the location on 123rd over the past year, with two different cars. I know a five star rating is suspicious but so far they have been living up to their name. I have had honest and detailed service from them and I can tell I am not being ripped off. Not once have they tried to pressure me into a sale or make something up about my car in order to squeeze more money out of me. They have been extremely accommodating and thorough. Especially when I did a used car pre-purchase inspection earlier this year, the guy was straight up with me and told me not to buy the car (all the liquids inside were dirty and black, ten year old transmission fluid and failing breaks) and recommend I stay with Toyota (the brand I was driving at the time). TL;DR these people do actually give a damn about you and their quality of service.

*VERY KNOWLEDGEABLE STAFF & VERY QUICK TO FINISH THE JOB EARLY AND RIGHT THEN AND THERE .. SO *SURPRISED THEY TOOK MY DURANGO TRUCK IN 4 SVCS LATE IN THE AFTERNOON WHEN I FIGURED THEY WOULD MAKE ME AN APPT 4 THE NEXT DAY OR SO.. THANK-YOU FOR THE AMAZING TUNEUP AND NEW OXYGEN SENSOR; THIS DURANGO RUNS LIKE AN EFFICIENT RACECAR NOW PLUS TELLING ME WHAT *ELSE THIS TRUCK NEEDS TO HAVE DONE & NOT CHARGING ME AN ARM & A LEG * PLUS * TELLING ME THIS TRUCK HAS *FOUR* OF OXYGEN SENSORS !!! 😁WHO KNEW *THAT?? SIMPLY AMAZING PEOPLE!!! IM SO VERY GLAD I FOUND U!! BRAVO!! YAAAY 4 YOU GUYS!! ** VERRRRY** IMPRESSED WITH ALL OF YOU MANY *ETERNAL THANK-YOUs FOR *EVERYONE WHOS WORKING THERE 😆😁😀😆 THANKYOU!! IM *SO HAPPY AND GRATEFUL 2 HAVE FOUND YOU!! FINALLY!! MECHANICS I CAN TRUST 2 DO THE RIGHT THING AND ARE HONEST WITH ME, TOO YIPPPEEE!!! I *WILL BE RETURNING NEXT PAYDAY FOR *MORE SERVICES YOUR DIAGNOSTIC COMPUTERS ARE SO AWESOME THERE IN THAT GARAGE!! WOOOW WOOOW WOOOOW😁😁😁😀 !!! 🦄🦄🦄A *VERY RARE FIND !!! THANK YOU!!😊

Took them way too long to do a fuel pump replacement. I'm an electrical engineer and I did it faster than they did using a YouTube video! Don't go to Honest1! They're either scammers or incompetent. Either way, no reason to bring your car here. Edit: in response to the reply, the YouTube video that I followed had me almost finished within 2 or so hours. But it didn't correctly show me how to remove it and we didn't have the correct tools. Now, if you want to tell me it took you guys 3 hours to do the fix that I already removed the hoses from (which take the longest time to do in this fix) then my only response is that you must be incompetent as a mechanic because it should not have taken that long for you guys to finish the job. I mean, the YouTube video that slowly and carefully shows the same fix is only an hour and a half long! If you're doing it like you know what you're doing without trying to teach someone, why does it take you twice as long? Every other mechanic job I've had done did so way way faster than I could, because I'm not a mechanic. But not you guys.

I finally found an auto shop that I can trust and does great work. I have been very happy with the quality work, reasonable prices and friendly staff. Thank you!!!