I have experienced so many auto shops it's ridiculous, and being as I worked in the automotive parts industry for quite some time, I very well know the good bad and the ugly sides to this industry, and I can say this, from my experience walking into this place for the 1st time, I was greeted professionally, with friendliness, and promptly, I was given a explanation on what it is that will be done, the cost and so on. Susy told me a Lil over a hour, and it was exactly a Lil over a hour. And I am impressed with the thoroughness that they give in regards to what they did and did not do to my truck. She even referred me to other local places for some miscellaneous things that I need done on my truck which to me shows a great deal of business etiquette, open mindedness and friendliness most of all HONESTY. I can respect and appreciate that completely. I will definitely be going back there and I'm gonna send my family members as well. It's a great place !