Vancouver Auto Repair

The people are nice, but *I strongly recommend that you don't take your BMW here*. 2 hours into my scheduled oil change I stopped by for an update and they explained that my coolant hose suddenly ruptured in multiple areas due to old age and no fault of their own. They had to keep my car overnight to get the replacement part and billed me the extra $50 (for the part). Now, I am no mechanic, but I have replaced my oil a handful of times and never touched the overfill coolant line that was now mangled. At least no other or more expensive parts decided to spontaneously age out while my car was in their service. I will not be going back and I will not refer them to anyone as I don't feel that they did right by me. ** UPDATE ** My X3 started throwing intermittent Drivetrain Malfunction (check engine light) alerts soon after the service on 3/14. I had to take the car into a different shop to pay for a diagnostic to discover that the stand pipe was missing from my oil filter cap resulting in my car being driven with no oil pressure. I can only speculate how this happened, but it appears to negligence bordering on malicious as this likely resulted in extra wear on my engine.

Great work! Friendly and educated staff!

Good service. free sodas,coffee, water

Honest 1 is the only place I will take my car too. The best customer service ever.

Great crew and really are “honest” employees. They found the best value and quality for my parts at a good price.

I brought in my Grand Cherokee and Honda Ridgeline for major pil leaks, The staff were very professional and respectful . They explained to me what the problem were in simple terms and quoted me the price. It was fixed in a timely manner. They explained the warranty and was given instructions. we brought the Ridgeline back in today as instructed to check the vehicle out for any other leaks. They did a thorough examination of the vehicle and noticed oil was leaking from the oil pan. They replaced the gaskets and seals,did an oil change and serviced the transmission. Very friendly and understanding organization. Highly recommend this company to perform work on your vehicle.

Great customer service. I was able to make my appointment online service next day. Oil change was quick

This was my first time using Honest-1 for my car maintenance a radiator flush and oil change. I was greeted by Suzy the manager, very nice lady, very informative and honest. Cost in all was reasonable. My car runs so much better, a much needed bit of TLC. In all very happy at this point. Thank you for a good experience! You will be my fist choice in the future.